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Reminders

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Customize reminder message

It would be very helpful to be able to customize a reminder message to add in COVID guidelines or clinic closures for a mass text.
Guest almost 2 years ago in Reminders 4 Planned

Internal messaging

For admin and/or supervisors to communicate with other users by writing a simple note or reminder (e.g., missing signature, fix error, meeting/call reminder, etc) and for this to populate when the user logs in. This can reduce the need of an email...
Guest almost 2 years ago in Reminders 2

Track cancellation reasons through Reminders

Our company tracks the reasons families give for canceling therapy sessions so that we can uphold our attendance policy for recurring weekly appointments. When they call our office to cancel, we take note of the reason. However, when we use the Cl...
Julio Flamini almost 2 years ago in Reminders 4

No Show Email Reminder

If a patient's scheduled appointment is marked as a "no show" it would be helpful if at the end of the day the system can send them a customizable email that can let the patient know they missed their appointment and call for rescheduled etc.
Guest Guest almost 2 years ago in Reminders 0

Enhanced Reminder Rules

When I set up two reminder rules (one 24 hours before the appointment and another one 12 hours before the appointment), the system will send both reminders even if the patient confirmed the first reminder. In other words, why the system is sending...
Guest about 1 year ago in Reminders 0